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14 Day Returns (exchange, credit or refund)
Delivery Info
Ways to Pay
Finished Garment Measurments
This style may be returned within 14 days for an exchange, credit or refund, provided the garments are returned to us in their original condition, unworn and unwashed, with all labels attached and intact.
Click here for full conditions
EASY RETURNS from NEW ZEALAND
We will provide a return courier label with your package. Simply attach the label to your return and book a pickup. If you lose your label or have any other problems, just contact us for assistance.
NZ returns cost $8 which we deduct from your refund.
Your order will be put together by one of our stores. If we need collate items from multiple Zebrano stores, it may take a couple of days before your order is ready to be dispatched. If you need your items urgently please let us know and we will advise you if we can meet your needs.
We deliver to New Zealand & Australia. For other countries please see below.
NEW ZEALAND
Your order will be dispatched via Courier Post.
AUSTRALIA
We deliver to Australia via either
Delivery times are from date of dispatch to metropolitan areas.
REST OF THE WORLD
We ship to the USA & Rest of World via NZ Post (NZ$40 per package).
Depending on your country you may be required to pay import duties when the parcel arrives. Please check your countries import rules before ordering to avoid surprises and unexpected costs.
Is your size not at your store? No problem!
We'll transfer it free, so you can try it on in your favourite Zebrano store.
Here's how: order using Click & Collect and select "Pay in store."
We'll let you know when it's arrived so you can pop in. There's no commitment and no up-front payment. Easy!
Use your favourite Visa, Visa debit, MasterCard or MasterCard Debit.
Pay by Internet Banking in New Zealand or Australia. Pay at time of dispatch.
If you use Click & Collect, you can Pay In Store after you have tried everything on and made a final decision.
All the above methods, PLUS:
American Express
PAY AS YOU WEAR is a payment plan that lets you wear your choice of fashion now – and pay it off in installments.
Available for in-store purchases only, PAYW lets you get all your seasons fashion needs sorted at the start of the season, you can wear them all season while spreading your payments while getting the max-wear from your new clothes.
Your grey or silver Q-Card can still be used in-store via our eftpos terminal.
To use Q-card online, you now need a Q-MasterCard (black) which complies with the latest online security requirements.
Auckland: +649 523 2500
Hamilton: +647 839 1874
Lower Hutt" +644 569 1311
Wellington[CBD] +644 471 2625
Wellington [Tory] +644 472 3533
Christchurch +643 962 2035
Your measurements:
You can record your body measurements here so you can refer to them easily when deciding which garment size to select.
This information is only visible when you are logged in, and Zebrano does not use or access this information. It is here purely for your convenience.
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Staying logged in means your wishlists and other preferences are saved, making it easier to browse from any device.
SHOPPING FROM NEW ZEALAND?.....you're in the right place.
FOR DELIVERY to AUSTRALIA | $AUD.
SHOPPING FROM ANOTHER COUNTRY?
If you're an existing Zebrano customer and require an international delivery, please contact us and our team will be able to assist.
