Privacy & Security
We love that you’re considering buying some of our clothes or want to know about us. While online or in-store, you may give us information about yourself when, for example, you sign up for newsletters, add your myFit details or make a purchase. By giving us this information we can continue to deliver you the very best service and communication possible.
We understand your personal information is confidential and we are committed to protecting it. Here a few things you should know (and agree to) when using our site, shopping with us or giving us your personal information.
Name, email and phone numbers are used to address you by name, contact you by phone and send emails or text.
Address details are used to send packages, letters, gifts or direct mail marketing.
Preferences, location and previous purchase information may be used to customize the information we send or present to you on our website or in emails.
Myfit details are used to provide customised online fit recommendations and can be used by our teams to assess and make recommendations of styles and sizes that would be appropriate for you.
You may request a copy of the personal information we hold about you and/or request that corrections or changes are made to it.
If you prefer not to receive marketing emails, please click the unsubscribe link at the bottom of any Zebrano email you receive. You will still receive non-marketing emails such as those that are specific to e-commerce transactions or emails addressed and sent specifically to you by our team.
We do not sell, publish or give away information to third parties that can be directly associated with you.
Under certain circumstances, we may be forced to disclose information to the government. At our sole discretion, we reserve the right to disclose information to law enforcement or other government officials if it is demanded in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
Although we use industry standard practices to protect your privacy, we cannot be certain that our servers or systems are immune from unlawful access and in such circumstances we cannot guarantee that your personally identifiable information will remain private.
In the event the the ownership of Zebrano or its operations are sold or transferred to another party who is continuing to operate as a fashion business, then your details will be transferred as part of the Zebrano business.
Zebrano uses SSL to secure your browsing session. The https protocol allows secure connections from our web server to your browser, securing any data transfer or logins.
Zebrano has partnered with Paystation to provide the most secure payment system available.
When you choose to pay by Visa or Mastercard, you are directed to a secure page hosted by Paystation where you enter your card details. Paystation (owned by TradeMe) is a PCI DSS Level 1 Service Provider. This means Paystation submit to the highest standards of securing credit card data. Once payment is complete you are then returned to the Zebrano website.
If you choose to save your creditcard details for future use on the Zebrano website, then your card details are saved on the Paystation PCI DSS Level 1 secure servers. At no time are your credit card details enter or saved on Zebrano servers and we don’t have access to your full credit card information.
When we process a refund to your credit card, the refund can only be paid to the card you used for the original sale transaction.
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.
This website is owned by Zebrano Limited and all content included on this site, such as text, graphics, images, data compilations and software, is the property of Zebrano and is protected by New Zealand and international copyright laws.
Zebrano, Zebrano logos, myFit and other marks are registered trademarks of Zebrano in New Zealand and Australia. Zebrano trademarks may not be used in connection with any product or service that is not part of Zebrano or been approved by Zebrano.
All other trademarks, brands and names appearing on this site are the property of their respective owners and are used with the permission of the trademark owner.