Pay As You Wear

PAY AS YOU WEAR is a payment plan that lets you wear your choice of fashion now – and pay it off in installments.

Use PAYW to get the most from your seasons fashion purchases ….. get all your seasons fashion needs sorted at the start of the season, you can wear them all season while spreading your payments.

How it works
Make any purchase in-store over $300, pay a 50% deposit, and you can take the clothes away and start wearing them.

You pay the remaining 50% over the following two months. We simply charge your credit card.

PAYW is available for in-store purchases only.

Upon starting a Pay As You Wear and paying the deposit, you become the owner of the garments.

The outstanding amount becomes a debt to Zebrano which you agree to repay in installments over the following two months.

You provide us with your credit card details and authorise us to charge the outstanding amounts to that card.

PAYW is free – we do not charge a set up fee or interest on PAYW balances.

Pay As You Wear is offered at our discretion and we may decline the service to any person for any reason.

We keep a record of your authorised credit card number and debit the installments on or around the due date.

The due date is normally one month and two months from the purchase date, i.e if your purchase was 14 February, your first installment would be 14 March and the second installment would be 14 April.

If for any reason the amount charged to your credit card is declined we will contact you for an alternative means of payment.

If an amount remains outstanding for more than 14 days, then the debt will be referred to a debt collection agency and all costs incurred by Zebrano in the recovery of the debt are payable by you.

Items purchased on PAYW are owned by you but they can be returned as part of our normal returns policy that applies to all completed sales.

Upon returning a garment or garments, we will apply the refund first to any outstanding PAYW balance and then refund any remaining amount to your credit card.

Let us do the looking for you....

Looking for something specific – or simply want us to do the looking for you.  Let one of our team know what you’re after and we’ll keep and eye out for the perfect pieces.

We can watch the new deliveries and even scan our orders of styles due for delivery.  When we find an item we think will suit your need we can contact you.  It’s like having your very own personal shopper.

Contact your favourite Zebrano store or consultant – phone them, email them or talk with them in store. They will happily do the work for you.

Holds

If you’re shopping in store and would like some time to think about a style, we can place it on hold for you .

Holds are normally for up to 48 hours.  While we may allow items to be held for longer, we cannot guarantee they will remain unsold. This is because they will become available online and for our other stores to request the item.

Click & Collect

YES…you can Click & Collect and you can try the styles on before making payment in store – sometimes called click & reserve..

How it works

  • When you go to the Checkout, select Click & Collect as your delivery method.
  • You can select your Store and
  • You can choose to Pay In Store after you have and made a final decision.


When will my items be ready?
We may need to assemble your order from multiple Zebrano stores.  Once everything is ready at your selected store, we’ll send you an email – you can expect to hear from us within 48 hours.

If you choose to Pay In-store, your items will be held for a further 48 hours, after which they will become available for purchase by other customers.

Gift Vouchers

Online gift vouchers coming soon.

To purchase an store Gift Voucher please contact one or our stores. 

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Covid-19 Update

Our stores south of the Bombays are open.  If you are visiting us in store, you will need to scan in and wear a face musk (but if you forget to bring one, thats ok, we will give you one free).

Our Auckland store is at Level 4 which means our team are working from home – but you can shop here and we can send your order via contactless delivery.

Our 14-day returns applies from when you receive your items and you can choose a refund, store credit, or an exchange – it’s your choice.

There are delivery delays with Curate styles due to Trelise Cooper being Auckland based and not able to deliver to us during Level 4. 

If you have any query, please do not hesitate to contact one of our stores.

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