WASHING TIPS

  • High temperatures are bad for all fabrics.
  • Whiteners are always preferable to bleach.
  • As a general rule always dry clean a garment that is lined and use natural detergents for delicate fabrics.
  • Soaking or leaving garments damp in a washing machine will cause some coloured fabrics, prints, or trims like ribbons and leather to bleed.
  • Empty Pockets, unfasten buttons and lift collars before washing.
  • Do not overload the machine. Do not wash at very high temperature.
  • Check the instructions for the detergent you use – most washing powders need to be predissolved before being added to the machine. This is a common cause of spots on garments where the powder has stuck to the garments and the colour has been stipped out on that spot.
  • Do not use any machine cycle for garments with hand wash labels, even if the machine cycles are referred to as “gentle”, “handwash” or “as gentle as hand washing”.
  • In the first few washes the colour may bleed, therefore the garment should be washed alone.
  • Do not leave garments soaking for a long time.
  • Ensure there is no residue in the tub from cleaning products.
  • Allow soap or detergent to completely disolve before adding the garment.
  • Do not rub garment, gently squeeze.
  • Rinse thoroughly.
  • Do not use any machine cycle even if the settings are referred to as “gentle”, “handwash” or “as gentle as hand washing”.
  • If a garment has deep or intense colour, do not hang in direct sunlight or in heavy winds.
  • If drying indoors, make sure the area is well ventilated.
  • Knitted, heavy or garments made of specialty fabrics should be laid flat to dry on a towel out of direct sunlight to retain their shape.
  • Follow ironing instructions on care label.
  • For heavy cottons and linens, iron while still damp or when dry with lots of steam.

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Covid-19 Update

Our Auckland & Hamilton stores are now at Level 3 which means our team are in-store and you can use our pick up from the store or contactless delivery.  In Auckland, there are currently courier delays due to high courier volumes.

Our other stores are open.  If you are visiting us in store, you just need to scan in and mask up (but if you forget to bring one, thats ok, we will give you one free).

Our returns and refund policy makes shopping during Covid19 easy….. our 14-day returns applies from when you receive your items and you can choose a refund, store credit, or an exchange – it’s your choice.

New season styles continue to arrive…..
don’t dilly dally and let the girls in Welly get the best bits.

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