Step 1
Complete & Send the Return Request Form below.
Step 2
We will process it on the DHL system and email you a completed Address/Tracking page & Customs Declaration.
Step 3
Prepare your package:
Step 4
Phone DHL to arrange a suitable pick up time (We will provide you with DHL’s phone number).
ZEBRANO
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For all store or online enquires, please select your nearest or favourite store.
If you know which store normally assists you, please click below:
Our Auckland & Hamilton stores are now at Level 3 which means our team are in-store and you can use our pick up from the store or contactless delivery. In Auckland, there are currently courier delays due to high courier volumes.
Our other stores are open. If you are visiting us in store, you just need to scan in and mask up (but if you forget to bring one, thats ok, we will give you one free).
Our returns and refund policy makes shopping during Covid19 easy….. our 14-day returns applies from when you receive your items and you can choose a refund, store credit, or an exchange – it’s your choice.
New season styles continue to arrive…..
don’t dilly dally and let the girls in Welly get the best bits.
RETAIL EXPRESS
TRAINING NOTES
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