Step 1
Complete & Send the Return Request Form below.

Step 2
We will process it on the DHL system and email you a completed Address/Tracking page & Customs Declaration.

Step 3
Prepare your package:

• reuse the DHL bag in which your order was delivered or your own packaging.
• attach the return address label. Please cover or cross out any existing address information.
• print the Address/Tracking page & Customs Declaration that we will send you and include this in the clear pocket on the outside of the DHL bag.

Step 4
Phone DHL to arrange a suitable pick up time (We will provide you with DHL’s phone number).