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My account 2018-09-27T13:19:34+00:00

Login to use wishlists, myFIT, view your purchase history and save your address information.


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Login FAQ’s

I can't log in because I don't have a password?

You can create a New Password or Reset an Existing by clicking the CREATE OR RESET PASSWORD on the Login form.   You will be asked to enter your email address and we will send a Password Reset Link.

I tried to reset my password but get the message "There is no such user in our system".

It looks like we don’t have an online account linked to your email. You can CREATE AN ACCOUNT or if you beleive you already have one and don’t want to create another, please Contact Us and our web admin nerds can work their magic to see why its not showing.

Also see the FAQ below “I receive your marketing emails but I can’t login with that email address”.

I tried to Create a new Account, but I get the message "Email is taken. Is that you? "

I appears we already have your email on the database. It probably means we have transferred it from our in-store system or previous website.  Please use the form below to receive a password reset link:


Reset Password

I have completed a Reset Password but I haven't received an email with the reset link.

Please check your email spam folders or search your emails using “Zebrano Reset” to see if it in an unusual place. You could try resubmitting the Reset Password form just in case the email spelling wasn’t quite right.

I received a Reset Password email but the link is expired?

If you have submitted the Reset Password form more than once, then it is possible you have not clicked the most recent email.  If you have clicked the most recent, please try Reset Password again.

I receive your marketing emails but I can't login with that email address.

Our Email Marketing list is different from our Online Accounts. An online account lets you save your wishlists, create a myFIT profile and view your purchase history.

If you have tried logging in but you receive the message “Invalid email or username”, please click the CREATE AN ACCOUNT button to create your online account.

How do I unsubscribe from newsletters?

Our Email Marketing list is different from our Online Accounts.

If you would like to unsubscribe from newsletters, alter your email frequency or turn off emails temporarily, please click the link at the bottom of one of our email newsletters.

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